Write a letter to your private student loan servicer asking them to give you information on how to apply for cancellation of your private student loans on the basis of fraud and/or misrepresentation by your school.

Tell your servicer that you are entitled to a process for private student loan relief because of your school’s misconduct and describe what that misconduct was.

You can submit your letter to your servicer by:

• Uploading it through your servicer’s portal

• Mailing them a copy (if you do this, make sure you send it certified mail with a return receipt)

• Via Email (if this is available)

Make sure to keep a copy of your letter for your own records.

If you don’t receive a response from your servicer in 30 days, you should file a complaint with the Consumer Financial Protection Bureau (CFPB) here, which is a federal agency tasked with supervising certain financial institutions and enforcing consumer rights. The CFPB requires the companies it supervises to respond in writing to consumer complaints. Although there is no guarantee that your complaint will lead to the result you want, your complaints help the CFPB to understand and prioritize the problems that student loan borrowers are facing and helps its mission to protect consumers from unfair and unlawful treatment.

Similarly, you should submit a complaint to the CFPB if your servicer tells you that you do not have a right to challenge your private student loans.